Terms of service

Terms of Service

1. Introduction
Welcome to Nawab Foods (nawabfoods.de). These Terms of Service ("Terms") govern your use of our website and your purchase of products from us. By accessing our site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our website.

2. About Us
Nawab Foods is an online grocery store based in Germany, specializing in Pakistani and Indian food products.

3. Eligibility
You must be at least 18 years old, or have the consent of a parent or legal guardian, to place an order on our website.

4. Products and Pricing

  • All prices are listed in Euros (€) and include applicable VAT unless stated otherwise.
  • We make every effort to display product information, images, and pricing accurately, but errors may occasionally occur. We reserve the right to correct any pricing or product description errors, cancel orders, or issue refunds resulting from such errors.
  • Product availability is subject to change without notice.

5. Orders

  • By placing an order, you are making an offer to purchase the product(s) at the listed price. We reserve the right to accept or decline any order for any reason, including suspected fraud, pricing errors, or product unavailability.
  • You will receive an order confirmation email once your order has been placed. This confirms receipt of your order, not acceptance.

6. Payment
Payment must be made in full at the time of ordering through the payment methods available on our website. We use secure third-party payment processors and do not store your full payment card details.

7. Shipping and Delivery

  • Delivery times are estimates and not guaranteed. We are not responsible for delays caused by shipping carriers, customs, or circumstances beyond our control.
  • Risk of loss and title for products pass to you upon delivery to the shipping carrier.

8. Returns and Refunds
Returns and refunds are governed by our separate Return and Refund Policy, available on our website.

9. Intellectual Property
All content on this website, including text, graphics, logos, images, and the Nawab Foods brand name and identity, is the property of Nawab Foods or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use our content without prior written permission.

10. User Conduct
You agree not to use our website for any unlawful purpose, to interfere with the operation of the website, or to attempt unauthorized access to our systems.

11. Limitation of Liability
To the fullest extent permitted by law, Nawab Foods shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products, except where such liability cannot be excluded under applicable law (including liability for intent, gross negligence, injury to life, body, or health).

12. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes constitutes acceptance of the revised Terms.

13. Governing Law
These Terms are governed by the laws of the Federal Republic of Germany, without regard to conflict of law principles.

14. Contact Us
If you have questions about these Terms, please contact us at helpdesk@nawabfoods.de